Choosing between the 13 interior options at The Palatial, and looking after the standard finishes

Hero Homes offers 13 customisable interior options at The Palatial in Sector 104, Gurugram. Most projects in this segment hand over one standard finish, and buyers who want something else strip it out and redo it. Choosing before handover can save that waste. It also means making a decision early, from samples and renders, for a home you will move into years later. This guide covers what the standard finishes are, how to approach the choice, what to get in writing at allotment, and how to look after marble and wooden floors. This site is run by a channel partner, not the developer.

The standard finishes

Project material lists imported marble in the living and dining areas, laminated wooden flooring in the bedrooms, glass shower partitions in the bathrooms, and laminated glass balcony railings. The Panasonic smart-home package, covered in a separate post, is part of the specification too. Brands, marble type and flooring grade are in the specification schedule, which is shared on request. The specifications page lists what is known and what is not yet stated.

What we know about the 13 options

The number is a developer figure. What each option contains, how they differ, and whether any of them carry an extra charge are set out at allotment. We do not have a published breakdown, and we will not describe options we have not seen in writing. When you get the option sheet, read it as a list of what changes, room by room, against the standard specification.

How to choose

• Start with the floor plan. A 3.5 BHK is 2,833 sq ft and a 4.5 BHK is 3,457 sq ft. Light, wall lengths and furniture placement differ between them, so view the options against your actual layout on floor plans.
• Separate fixed items from loose ones. Flooring, wall cladding, kitchen carcass and bathroom fittings are hard to change later. Paint and light fittings are easy.
• Ask to see physical samples, not only renders. Every image is an artistic impression, and marble in particular varies from slab to slab.
• Think about maintenance. Light marble shows stains. Dark finishes show dust. High-gloss surfaces show fingerprints.
• If a family member uses a wheelchair or has limited mobility, check floor finishes for slip resistance and bathroom layouts for clearances.

What to confirm at allotment

These points decide whether the choice works in your favour. Get each one in writing, ideally in the allotment letter or an annexure to the agreement for sale.

• What changes between options, item by item, with brands and grades.
• Whether any option costs extra, how much, and whether GST applies on top. Under-construction homes carry 5% GST without input tax credit; ask how an interior upgrade is billed.
• The deadline for choosing, and what happens if you miss it. Usually this means the standard finish applies.
• Whether you can change your mind, until what stage, and at what cost.
• Whether the carpet area and the base price change with the option. They should not, but ask.
• Whether the 5-year structural and workmanship defect liability under RERA covers the chosen finish the same way as the standard one.

If you change your mind

Construction runs to a schedule. Once materials for a tower are ordered, a late change may not be possible, or may carry a cost. Ask for the change policy before you pick, not after. If you are unsure, it can be simpler to take the finish closest to your taste and make small changes after possession, once you have lived in the space.

Caring for the marble

Marble is a soft, porous natural stone. Acids etch it. Lemon juice, vinegar, some bathroom cleaners and many floor cleaners sold in supermarkets will leave dull marks. Use a pH-neutral stone cleaner and a damp mop. Wipe spills quickly, especially oil, tea and turmeric. Put felt pads under furniture legs. Many owners have floors resealed and polished every few years; ask the developer which sealer was used at handover and what they recommend. Do not let a contractor grind the floor without knowing the stone type.

Caring for the wooden floors

Laminated wooden flooring has a wear layer over a core. Standing water is its main enemy, since it swells the joints. Dry-mop or vacuum, then use a barely damp cloth. Avoid steam mops unless the manufacturer allows them. Keep indoor plants on trays. Use pads under chairs and do not drag furniture. Direct sun through large glass can fade the surface over time, which is one reason the motorised curtains are practical. Ask for the flooring brand and its care guide at handover, and keep spare planks if any are offered, for later repairs.

Next steps

Base prices on the price list exclude stamp duty, registration, GST and other statutory charges, and prices change, so check the current sheet. If you are still deciding on size, read 3.5 BHK vs 4.5 BHK. To see the option sheet and samples, contact us and we will arrange a visit.